Please read these terms and conditions carefully before using this site

What’s in these terms?

These terms tell you the rules for using Hawk Incentives Limited’s website (“our site” or “this site”).

Who are we and how to contact us

This site is operated by Hawk Incentives Limited (“Hawk Incentives”). Hawk Incentives Limited is registered in England and Wales under company number 04155659.

Hawk Incentives’ registered office is Westside, London Road, Hemel Hempstead, Hertfordshire, United Kingdom, HP3 9TD and our contact telephone number is 0207 419 8100. Our VAT number is 897 3979 32.

To contact Hawk Incentives, please email using the ‘Contact Us’ page of this site.

By using Hawk Incentives’ site you accept these terms

By using Hawk Incentives’ site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use this site.

Hawk Incentives recommends that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of this site:

Hawk Incentives may make changes to these terms

Hawk Incentives may, without prior notification or consent, amend these terms from time to time to reflect changes to our products and services, our users’ needs and our business priorities. Every time you wish to use this site, please check these terms to ensure you understand the terms that apply at that time. We will try to give you reasonable notice of any major changes.

Hawk Incentives may make changes to the site

Hawk Incentives may update and change this site from time to time without prior notification or consent to reflect changes to our products and services, users’ needs and business.

Hawk Incentives may suspend or withdraw the site

Hawk Incentives’ site is made available free of charge.

Hawk Incentives do not guarantee that this site or any content on it, will always be available or be uninterrupted. Hawk Incentives may suspend, withdraw, or restrict the availability of all or any part of this site for business and operational reasons. Hawk Incentives will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access this site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Hawk Incentives’ security procedures, you must treat such information as confidential. You must not disclose it to any third party.

Hawk Incentives have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the ‘Contact Us’ page of this site.

How you may use Hawk Incentives material on the site

Hawk Incentives are the owner or the licensee of all intellectual property rights in this site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from Hawk Incentives’ site for your personal use and you may draw the attention of others within your organisation to content posted on this site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Hawk Incentives’ status (and that of any identified contributors) as the authors of content on this site must always be acknowledged.

You must not use any part of the content on Hawk Incentives’ site for commercial purposes without obtaining a licence to do so from Hawk Incentives or Hawk Incentives’ licensors.

If you print off, copy or download any part of Hawk Incentives site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on this site.

Although Hawk Incentives make reasonable efforts to update the information on this site, Hawk Incentives make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.

Hawk Incentives are not responsible for websites our site links to

Where Hawk Incentives’ site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Hawk Incentives of those linked websites or information you may obtain from them.

Hawk Incentives have no control over the contents of those sites or resources.

Hawk Incentives responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

If you are a business user:

In particular, we will not be liable for:

If you are a consumer user:

Hawk Incentives are not responsible for viruses and you must not introduce them

Hawk Incentives do not guarantee that this site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access this site. You should use your own virus protection software.

You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Hawk Incentives’ site will cease immediately.

Rules about linking to our site

You may link to Hawk Incentives’ home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to Hawk Incentives’ site in any website that is not owned by you.

This site must not be framed on any other site, nor may you create a link to any part of this site other than the home page.

Hawk Incentives reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us using the ‘Contact Us’ page of this site.

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and Hawk Incentives both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Hawk Incentives trade marks are registered

BLACKHAWK NETWORK®, BONUSBOND®, CARE-4®, PURE®, CYCLESCHEME®, TECHSCHEME® and SUPERCHEQUES® are trademarks owned by Blackhawk Network Holdings Inc. You are not permitted to use them without Hawk Incentives’ approval, unless they are part of material you are using as permitted under these terms and conditions.

Terms and conditions

  1. This £10 Tesco Digital Gift Card offer is available to new customers topping up for the first time and purchasing a £10, £15 or £20 Rocket Pack within the specified promotional period between 30/12/2019 and 26/01/2020 (inclusive).
  2. Offer may be withdrawn at any time.
  3. Eligible customers will be sent a claim SMS within 24 hours of topping up for the first time and purchasing a £10, £15 or £20 Rocket Pack. If you have not received your claim SMS within 24 hours, you should contact our customer service team on 0330 123 3477^ or email
  4. Following receipt of the claim SMS customers must complete an online claim form at
    Once you have completed the online claim form and your eligible Rocket Pack purchase has been verified, your Tesco Digital Gift Card will be issued to you via email (from within 24 hours. You must complete all required details on the online claim form to receive this offer.
  5. The online claim form must be completed by 25/02/2020, after this point, you will no longer be eligible to claim your Tesco Digital Gift Card.
  6. The Tesco Digital Gift Card and balance will expire 5 years after purchase or last Digital Card use.
  7. Fulfilment of the Tesco Digital Gift Card will be managed by Hawk Incentives Limited on behalf of Tesco Mobile Limited. If the Tesco Digital Gift Card is not received within 5 days of your completion of the online claim form , then you should contact our customer service team on 0330 123 3477^ or email
  8. This offer is entirely separate from any other Tesco Mobile Limited promotions and will not affect your ability to claim any other reward you may be entitled to.
  9. The use of the Tesco Digital Gift Card is subject to the Terms and Conditions available at

^ Calls to this number are charged at the same standard rate as 01 or 02 numbers on mobile phone tariffs.

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